Island Hospital
Billing & Insurance
At Island Hospital, our Patient Accounting Office staff work closely with each patient to handle financial arrangements before, during and after any procedure or visit. Professional, caring patient account representatives are available to answer your billing and insurance questions.
Billing & Insurance, Stethoscope

Online Bill Pay

Island Hospital's online bill pay allows patients the ability to quickly and securely pay their bills online, 24/7.
  • Visa, MasterCard, American Express and Discover cards are all accepted.
  • This is a one-time payment process, so you will not be asked to create an account.
  • Please have your billing statement handy to aid you in filling out the information required to make a payment.

If you have questions about your bill, please call (360) 299-1378.
If you have questions about the online bill pay system, call (360) 588-2086. 

   Pay My Hospital Bill

Understanding Your Hospital Bill

Hospital bills can be confusing, especially when there are unknown charges and multiple bills. Add to this the amount your insurance may or may not cover, and it can become difficult to understand. On this page you'll find information on frequently asked questions, definition of service codes and more.

For answers to some of the most commonly asked questions, please click here.

If you have any questions about your hospital bill, you can contact the Island Hospital Patient Accounting Office at (360) 299-1378, Monday - Friday, 8 AM - 4:30 PM.

Financial Policy

Patients are required to pay balances in accordance with the following guidelines:

  • Payments may be made using Cash, Checks, or Credit Cards (Mastercard, Visa, American Express or Discover are accepted).
  • Physician office and therapy visit co-pays are required on the date of service. Lack of co-pay payments for any visits may result in rescheduling of the service.
  • Extended payment plans are available upon approval with a maximum extension of twelve (12) months and a minimum payment of $50.00 per month.
  • Delinquent accounts will be referred to a collection agency at which time additional fees will be assessed. 
If you are unable to meet these terms or need help paying your bill, financial assistance is available to those who qualify. Please contact the Patient Accounting Office at (360) 299-1378 or (855) 440-4200 x1378 to make arrangements.  

Financial Assistance Program (formerly Charity Care)

Patients who meet certain requirements may be eligible for consideration under Island Hospital’s Financial Assistance Program. For more information on our Financial Assistance Program, please review the following documents or contact Patient Accounts.


  Contact Us

Patient Accounting Office
1211 24th Street
Anacortes, WA 98221

(360) 299-1378

Monday - Friday
8 AM - 4:30 PM

                Hospital Pricing        Hospital Quality

Other Related Bills You May Receive

Often, you will receive other bills for services. Doctors and sometimes other services may be separate businesses with their own billing and accounting procedures. If you would like a list of these service providers and phone numbers, please contact the Island Hospital Patient Accounting Office and we will get that to you.
Accepted Insurance Plans

At Island Hospital, we are committed to providing every patient with the highest-quality care, regardless of your specific insurance coverage. For those without health insurance, our Business Office is available to provide assistance and resources.

Island Hospital accepts most types of health insurance plans. Below is a list of the most common plans accepted at Island (if you do not see your plan listed, please call the Business Office to find out if your plan is among those accepted):

   Aetna     Blue Cross of WA and AK 
   Cigna       First Health
   First Choice Networks    Kaiser Permanente
   Medicare    Medicaid
   Pacificare     Premera
   Regence    TriCare
   Uniform Medical    United Healthcare

If you have questions about your health insurance, please contact your insurance company, or for additional resources visit our Insurance Counseling page.

Our staff understands the peace-of-mind that comes from knowing in advance the cost of a procedure or visit. Patients who would like an estimate prior to their visit can contact our Admitting Office at (360) 299-4203.
*Please note that the Patient Accounting Office will be closed for the following:
  • 2018 Holidays - January 1, May 28, July 4, September 3, November 22 and December 25